Privacy Policy

Last updated: July 29, 2025
KoreanMate ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

Name and email address (when you sign up or contact us)
Login data (e.g., sign-in method, login date)
Learning activity (e.g., completed stories, recordings)
Device and usage data (e.g., browser type, visit duration)

2. How We Use Your Information

Provide and improve our services
Track your learning progress
Respond to inquiries and provide support
Analyze usage trends to enhance user experience
Send important updates and service-related information

3. Sharing Your Information

We do not sell or rent your personal data.
We may share data with trusted service providers (e.g., hosting, analytics) only to operate and improve KoreanMate.
All partners comply with strict data protection standards.

4. Data Retention

We retain your data as long as your account is active.
You can request data deletion at any time by contacting hello@koreanmate.net.
Deleted data cannot be recovered.

5. Your Rights

Access and correct your information
Request deletion of your account and personal data
Withdraw consent to data processing (some functions may stop working)

6. Security Measures

We use industry-standard encryption and secure storage to protect your data.
Despite our efforts, no system is 100% secure. Please use strong passwords and keep your login information safe.

7. Changes to This Policy

We may update this policy as needed.
When we make changes, we'll notify you via email or website notice.
Your continued use of our service means you agree to the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@koreanmate.net